Introduction
DollarLabs, an alias of Lesletech ventures pvt ltd. (hereinafter DollarLabs, "we," "us," or "our") makes available a SaaS-based platform to manage your customer's subscription purchasing experience (the "Services"). This Privacy Policy describes how we handle personal information that we collect about individuals who represent businesses to which we may provide services or which may provide services to us, including visitors to https://dollarlabs.io & other related subdomains.
We treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, and not in their individual or household capacity.
In providing services to our customers, we also process consumer personal information as a service provider on behalf of those customers. This Privacy Policy does not apply to our handling of the personal information of consumers. We require our customers to post a privacy policy on any of their apps or websites that rely on our technology.
1. Personal Information We Collect
Information you provide to us may include:
- Contact details, such as your company's name, your first and last name, email address, state, and phone number.
- Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
- Marketing data such as your preferences for receiving our marketing communications, and details about your engagement with them.
- Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Third party sources.
We may combine personal information we receive from you with personal information we obtain from other sources, such as:
- Third parties, such as our business partners and others.
- Public sources, such as social media platforms.
Automatic data collection.
We, our service providers, and our advertising partners may automatically log information about you, your computer or mobile device, and your interaction over time with our website and the Services (in your capacity as our customer's authorized user), our communications and other online services, such as:
- Device data, such as your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information such as city, state or geographic area.
- Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the website, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
Cookies and Similar Technologies:
- Cookies, which are text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
- Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
- Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
2. How We Use Personal Information
We use your personal information for the following purposes:
Service inquiries, including to:
- Communicate with you about the Services, including by sending information, announcements, updates, security alerts, and administrative messages;
- Provide, operate and improve the Services and our business; and provide support for the Services, and respond to your requests, questions and feedback.
Research and development.
As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyse and improve the Services, and promote our business.
Marketing and advertising, including for:
Direct marketing.
We may send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special promotions, offers and events via postal mail, email, telephone, text message, and other means.
You may opt out of our marketing communications as described in the "Opt out of marketing communications" section below.
Interest-based advertising.
We engage our advertising partners, including third party advertising companies and social media companies, to advertise our Services. We and our advertising partners may use cookies and similar technologies to collect information about your interaction (including the data described in the "Automatic data collection" section above) over time across the web, our communications and other online services, and use that information to serve online ads. You can learn more about your choices for limiting interest-based advertising in the "Online tracking opt out" section below.
Compliance and protection, including to:
- Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
- Protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);
- Audit our internal processes for compliance with legal and contractual requirements and internal policies;
- Enforce the terms and conditions that govern our website and Services; and
- Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
Legal Basis for Processing (GDPR).
If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for processing your personal information depends on the specific information and the context in which we collect it. We process personal information based on the following legal bases:
- Contract Performance: To perform our contract with you or to take steps at your request prior to entering into a contract
- Legitimate Interests: To operate our business, provide and improve our Services, and protect our legitimate business interests
- Consent: Where you have given us clear consent to process your personal information for specific purposes
- Legal Obligation: To comply with applicable laws and regulations
- Vital Interests: To protect the vital interests of you or another person
You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
4. Your Choices
Opt out of marketing communications.
You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions contained in the marketing communications we send you.
Online tracking opt-out.
There are a number of ways to limit online tracking, which we have summarized below:
Blocking cookies in your browser.
Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
Blocking advertising ID use in your mobile settings.
Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Using privacy plug-ins or browsers.
You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
Platform opt-outs.
The following advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising:
- Google: www.adsettings.google.com
- Facebook: www.facebook.com/about/ads
- Twitter: www.twitter.com/settings/personalization
Advertising industry opt out tools.
You can also use these opt out options to limit use of your information for interest-based advertising by participating companies:
- Digital Advertising Alliance for Websites: optout.aboutads.info
- Digital Advertising Alliance for Mobile Apps: https://youradchoices.com/appchoices
- Network Advertising Initiative: optout.networkadvertising.org
Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Do Not Track.
Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit https://allaboutdnt.com.
Your Privacy Rights.
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- Access: The right to request access to the personal information we hold about you
- Correction: The right to request correction of inaccurate or incomplete personal information
- Deletion: The right to request deletion of your personal information in certain circumstances
- Portability: The right to request a copy of your personal information in a structured, machine-readable format
- Restriction: The right to request restriction of processing of your personal information
- Objection: The right to object to processing of your personal information for certain purposes
- Withdraw Consent: Where processing is based on consent, the right to withdraw consent at any time
To exercise these rights, please contact us using the information provided in the "How to Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
5. Other Sites and Services
Our Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.
When you visit or log in to our website, cookies and similar technologies may be utilized by our online data partners or vendors to link these activities with additional personal information they or others possess about you, potentially including your email or home address. We (or service providers acting on our behalf) may subsequently send communications and marketing materials to these email or home addresses. You have the option to decline receiving such advertising by visiting https://app.retention.com/optout
6. Data Security
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe, and we cannot guarantee the security of your personal information.
7. Data Retention and Deletion
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods depend on the type of information and the purpose for which it was collected:
- Account Information: We retain account information for as long as your account is active and for a reasonable period thereafter to comply with legal obligations and resolve disputes
- Marketing Data: We retain marketing preferences and engagement data until you opt out or for up to 3 years of inactivity
- Communication Records: We retain communications with you for up to 7 years for business and legal purposes
- Analytics Data: We retain aggregated and anonymized analytics data indefinitely for business improvement purposes
- Legal Requirements: Some information may be retained longer to comply with legal obligations, resolve disputes, and enforce our agreements
When personal information is no longer needed, we will securely delete or anonymize it. You may request deletion of your personal information at any time by contacting us, subject to certain exceptions where we are required to retain information by law.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer personal information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.
For transfers from the European Economic Area (EEA) to countries outside the EEA, we rely on appropriate safeguards such as:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses approved by the European Commission
- Certification schemes and codes of conduct
- Other legally recognized transfer mechanisms
By using our Services, you consent to the transfer of your personal information to countries outside your country of residence, including the United States and India, where our servers and service providers may be located.
9. Children
The Services are not intended for use by children under 18 years of age. If we learn that we have collected personal information through our Services from a child under 18 without the consent of the child's parent or guardian as required by law, we will delete it.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the website.
11. How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Contact Information
- Email: [email protected]
- Company: LESLETECH VENTURES PRIVATE LIMITED (trading as Dollarlabs™)
- Address: 227 Lakshmi Nagar, Coimbatore South, Tamil Nadu, India, 641035
- Website: https://dollarlabs.io
For privacy-related requests, please include "Privacy Request" in the subject line of your email. We will respond to your inquiry within 30 days of receipt.
If you are not satisfied with our response to your privacy concern, you may have the right to lodge a complaint with your local data protection authority.